Contact
Talk to the team behind DoctorVi
We operate out of Wedel, Germany and reply within one business day in English, Turkish and German. For urgent medical questions please contact your doctor directly — DoctorVi does not provide clinical advice.
Patient support
Help with bookings, video meetings, travel, refunds.
[email protected]
Press & media
Interviews, embargoed material, brand assets.
[email protected]
Partnerships
Clinics and doctors who want to join DoctorVi.
[email protected]
Legal & privacy
Data-protection requests, takedown notices, legal inquiries.
[email protected]
Operator
UDY Digital
Rissenerstr. 42
22880 Wedel
Germany
Authorized representative: Umut Deniz Yorulmaz
For full legal details see our imprint →
For full legal details see our imprint →
Response times
- Patient support — within 1 business day.
- Press — same day for embargoed material.
- Partnerships — within 2 business days.
- Legal / privacy — statutory deadlines (GDPR Art. 12: within 30 days).
Outside business hours (Mon–Fri 09:00–18:00 CET) we reply on the next business day.