Contact

Talk to the team behind DoctorVi

We operate out of Wedel, Germany and reply within one business day in English, Turkish and German. For urgent medical questions please contact your doctor directly — DoctorVi does not provide clinical advice.

Patient support

Help with bookings, video meetings, travel, refunds.

[email protected]

Press & media

Interviews, embargoed material, brand assets.

[email protected]

Partnerships

Clinics and doctors who want to join DoctorVi.

[email protected]

Legal & privacy

Data-protection requests, takedown notices, legal inquiries.

[email protected]

Operator

UDY Digital

Rissenerstr. 42
22880 Wedel
Germany

+49 4103 9659440 [email protected]

Authorized representative: Umut Deniz Yorulmaz
For full legal details see our imprint →

Response times

Patient support — within 1 business day.
Press — same day for embargoed material.
Partnerships — within 2 business days.
Legal / privacy — statutory deadlines (GDPR Art. 12: within 30 days).

Outside business hours (Mon–Fri 09:00–18:00 CET) we reply on the next business day.