Medical Notice & Legal Disclaimer

Information published on doctorvi.com or generated through chat, AI assistance or video meetings on the platform never replaces a personal consultation between a patient and a qualified physician. Treatment decisions, diagnoses, prescriptions and surgical interventions must be made exclusively by appropriately qualified medical professionals after an individual examination.

DoctorVi is an information and matching platform. UDY Digital as operator:

• does not provide medical services itself;
• does not issue diagnoses, prescriptions, or treatment recommendations;
• does not act as a contracting party to any medical treatment that may result from the platform;
• verifies clinic and doctor identities to a reasonable standard, but does not warrant outcomes of treatments.

The clinics and doctors listed on DoctorVi are independent professionals and businesses. They are solely responsible for:

• their own qualifications, certifications and insurance;
• information presented in their profile, prices, and treatment descriptions;
• replies to patients — including those drafted with the help of automated tools — for clinical accuracy;
• compliance with applicable medical advertising law (e.g. Germany's HWG).

Reviews on DoctorViare independent experience reports ("Erfahrungsberichte") submitted by patients and are not promotional advertising by clinics. They reflect individual experiences and are not representative of every outcome. Treatments respond to many individual factors; a positive review is not a guarantee of similar results. Reviews must follow our community guidelines: no fabricated facts, no defamation, no pre- and post-treatment imagery that would constitute prohibited advertising under §11 HWG (Heilmittelwerbegesetz, Germany).

Reviews may be moderated or removed if they violate our community guidelines or law. Suspected fraud, harassment or misuse for advertising can be reported to [email protected] and is processed under our notice-and-action procedure (Art. 16 DSA).

Under German law, advertising of medical treatments is regulated by the Heilmittelwerbegesetz (HWG). DoctorVi is an information and matching platform, not an advertiser of medical services. Where promotional content appears on a clinic profile, the advertising clinic is the responsible "Werbender" under the HWG and remains solely liable for HWG compliance — including the limits set by §11 HWG (no patient testimonials in advertising, restrictions on before/after imagery, no misleading success-rate claims). UDY Digital acts as a host intermediary in the sense of §7 DDG and removes content brought to its actual knowledge that violates the HWG.

Some pages may link to external sources (clinical studies, third-party websites). Operators of those external sites are solely responsible for their content. We review external links at the time of linking; ongoing monitoring is not reasonable without specific evidence of an infringement.

To the maximum extent permitted by law, UDY Digital accepts no liability for damages arising from use — or inability to use — information provided through the platform, including damages arising from treatment decisions made on the basis of platform content. Statutory liability for intent and gross negligence and under product-liability law remains unaffected.

For legal questions or content concerns: [email protected]
Editorial: [email protected]